Store FAQ

How do I choose the right jewelry size?

Use the size and fit notes on each product page first. Rings, chains, necklaces, and bracelets all fit differently, so check the guide on the relevant product page before ordering.

How long does shipping take?

Most ready-stock orders are normally prepared within 1-2 business days. Delivery timing depends on destination and shipping method.

What should I do if I have a quality issue?

Contact us as soon as possible with your order information and clear photos of the issue. Quality-related issues are reviewed within the current support window shown in our returns guidance.

Can I ask for customization?

Yes. Contact us before checkout if you need help with size, color direction, style adjustments, or another request that should be confirmed in advance.

Do you support wholesale?

Yes. Send us the product link, quantity, target market, and timing so we can confirm availability more accurately.

How do I choose between moissanite, hip hop jewelry, and colored gemstone styles?

Start with how you want to wear the piece. Moissanite is usually the clearest choice for bright sparkle, hip hop jewelry is strongest for layered and statement styling, and colored gemstone pieces work well when you want color and personality to lead the look.